Sheraton Buganvilias Resort and Convention Center

Un lugar a la medida perfecta, grande, lujoso, bonito. Recomiendo mucho asistir a cualquier evento que se pueda, la atención es perfecta, y te hacen sentir muy bien.

We are owners at the Sheraton bugavillas resort. One of the reasons we bought there was because Sergio and Marcos who are servers at the poolside, they are one of the very best people In Puerto Vallarta. The entire town is friendly but these two go above and beyond for their customers. If they weren’t there for us we would be staying elsewhere and trade our timeshare. We have been there for years and because of these two employees we will continue. They make our vacation perfect!

Nice big hotel but very crowded and busy. Good if you like that vibe, if you want a quieter resort, stay elsewhere.

Una gestión desastrosa, que al final afecta al usuario que solo busca descansar y disfrutar. Mucho desorden y muchos errores

Very friendly, staff are very helpful, they always try to please and it's one of my favorite hotels in Puerto Vallarta. Lovely surroundings add to the hospitable atmosphere.

Excelente ubicación las cenas con show son muy entretenidas y variadas, la comida es buena, el personal también y las habitaciones son muy amplias y cómodas (club vista al mar)

He estado varias veces en este hotel y, la comida es muy buena sobre todo el pescado, las albercas estan limpias todos los dias los eventos y actividades son exelentes, las abitaciones son amplias y comodas el hotel me encanto

Buenas instalaciones bonitas y comida rica y gran variedad, sólo que los servicios de bar y restaurantes cierran muy temprano

Ubicado muy cerca del centro, con servicio envidiables, restaurantes con muy bien sazón, todas las habitaciones remodeladas (2018). El único pero que se le pone es el mismo que a todas las playas de pvr.

We just had a group of 80 people there for for a week long work retreat and the staff was PHENOMENAL. Truly went above and beyond. Hotel was clean. Food was good. Staff was kind. Definitely recommend this place for large groups!

Where do I even start? This hotel is the BOMB. I was part of a company group with 79 people. We visited Puerto Vallarta in October 2018 and stayed at this beautiful hotel. They went above & beyond with everything but here are some that I remember right now:

**1. On arrival & even on-site restaurant arrivals, they’d great us with champaign cups (I think it was juice but still great gesture)
**2. On our last day (7th), they saluted us with margaritas & a live Mariachi band plus a short speed from the entire staff giving us thanks for staying with them.
**3. On a fancy night, I really wanted to do my hair with an elegant braid so I thought I heard a colleague coming over. When I opened the door, it was Maria, lead maid in charge of our room. I kindly asked her if she knew someone that could do braids and without skipping a beat, she offered to help. Maria did my hair with the most beautiful and elegant braid!
**4. During our stay, there was the threat of Hurricane Willa. The hotel was fast to act and provide plan of action. They were incredible the entire time. We were going to be evacuated to a nearby school and within hours the hotel took care of everything all hotel guests needed. Last minute, Hurricane Willa’s grade went down and we didn’t end up evacuating yet the hotel started working on putting everything back in place (conference room tables/chairs, outside furniture & more). The next business day, they were still working hard at it but it was close to our start of the day and we didn’t have a conference room to work. They dropped what they were doing and put together tables, chairs, cables, microphones and everting so we could start working as scheduled, 9 am sharp.

There are sooo many other above & beyond actions taken by the hotel but the 5 above are the ones I could remember at this time.

Trust me, you will be glad you chose you stay at Sheraton Buganvillas.

Excelente atención. En general, personal muy amable. La habitación muy limpia y espaciosa. Alberca enorme y estupendas instalaciones. No doy 5 estrellas porque el wi-fi lo cobran. Único detalle muy malo en estos tiempos, donde hay internet gratis hasta en los parques.